Privacy Policy

TRACTOR BEAMS PRIVACY POLICY

This Privacy Policy was last modified on 12 July 2018.

Tractor Beams ("us", "we", or "our") operates www.tractorbeams.com.au (the "site", or "store"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the store.

By using the site, you agree to the collection and use of information in accordance with this policy.

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us which may include, but is not limited to your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our store, fill out a form, subscribe to our newsletter and in connection with other activities, services, features or resources we make available on our store.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected].

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Big Cartel

Our store is hosted on Big Cartel. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Big Cartel data storage, databases and the general Big Cartel application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Big Cartel stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Big Cartel’s Terms of Service (https://help.bigcartel.com/terms-of-service) or Privacy Statement (https://help.bigcartel.com/privacy-policy).

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our store.

Age of Consent

By using this site, you acknowledge that you are at least eighteen (18) years of age, that you have the power to enter into this agreement and you acknowledge that this agreement creates binding and valid legal obligations upon you and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

Tractor Beams reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the store.

If we make material changes to this policy, we will notify you of any changes by posting the new Privacy Policy on the store.. You are advised to review this Privacy Policy periodically for any changes.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact Us

If you have any questions about this Privacy Policy, please contact us.